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Managed IT Support For Businesses in Hertfordshire | Twin Technology Ltd

Updated: Mar 6


Managed IT support for your growing business in Hertfordshire By Twin Technology Ltd




Managed IT Support, Dedicated To Service


We are a Watford-based company that provides Managed IT Support, servicing customers all over the UK but predominately in the Hertfordshire, Buckinghamshire, Bedfordshire, and London area. We have been supporting customer IT environments at the highest level for over 15 years.


Our Managed IT Support plans have been designed for businesses to outsource IT resources to our dedicated specialist IT Support team. fully comprehensive support for the Microsoft on-premise and Cloud suite of products; support and monitoring for your wired and wireless networking environment, as well as all your traditional server, storage and desktop services.


Our gold, silver and bronze IT support plans are simple & easy to understand, providing tailored IT support services for a fixed monthly cost. You can have peace of mind that your IT services are continuously monitored with the highest level of expertise and service.


Gold IT Support


With our Gold support package, we provide the customer with a dedicated senior IT administrator, who will fulfil the role of IT Manager within the organisation.


They will have weekly catch-up meetings with the main stakeholder(s), regular onsite visits, assist in the development of long-term IT strategy and ensure that the business aligns itself with modern workplace best practices.


The Gold support package also includes unlimited remote support and proactive desktop and server monitoring.

 

Silver IT Support


As your business grows so will your IT challenges. Outsourcing your IT is a matter of rigorous planning, strong management, and most importantly trust.


With our Silver Service, we provide an extensive range of support notably our proactive management, unlimited remote support between 9-5pm and our most competitive onsite rates.


There are no limits to the support you get and total peace of mind that you are covered each and every time you need to be.

 

Bronze IT Support


Included in this package is our award-winning remote support package. The bronze package will provide you with 8 hours of free remote support per month, for all your immediate IT challenges.


Our bronze package is perfectly suited for companies with 15 users or less. It’s a support package that is ideal for the SMB that has a small number of users but big ambitions on how its IT will be at the core of its business performance.

 

Ad-Hoc IT Support


Our Ad-Hoc support service is great for the client who needs support on the go. It’s a fantastic way to compliment the team.


With Access to qualified engineers at very competitive rates, you can instantly upskill and extend your capability, when the needs arise.


If your IT estate is manageable and only needs a light touch this pay as go service means you can control your costs and flex up as you need support.

 

Managed IT Support, Dedicated To Competency


It’s our belief that you need more than just experience when delivering an exceptional Managed IT support contract. Competency does not come from experience alone, it comes from combining skills, knowledge, and attitude. This dedication to competency sets us apart from our competition and in our customer’s opinion, a great choice for an IT support company in the Hertfordshire area.



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Contact Details:


Twin Technology Ltd

Ground Floor, (St Albans Road Wing)

21 Station Road,

Watford,

Herts,

WD17 1AP.


Phone: +44 (0)1923 228820

Fax: +44 (0)1923 222858



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IT Support Services in Hertfordshire Updated by Latest Business Offers.

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