Out Of Hours Call Handling For Social Housing in London | PROPCALL
- latestbusinessoffe
- Aug 18
- 2 min read

OUT OF HOURS CALL HANDLING FOR SOCIAL HOUSING IN LONDON BY PROPCALL
PropCall, is an award-winning UK-based out-of-hours call handling service, built specifically for the property industry.
We currently support brands like Sage Homes, Care Housing Assoc., Belvoir, Chestertons, and the John Lewis Partnership, helping to manage 400,000+ properties nationwide.

0161 510 5600
We act as an extension of your team — answering tenant calls 24/7 in your name, reducing unnecessary callouts with smart video triage, and keeping full control in your hands with reports, recordings, and contractor/CRM integration.
How We Help Social Housing Providers
PropCall becomes a cost-effective extension of your team, with all of your customers’ issues handled by real property managers around the clock. Handling calls from residents, contractors or suppliers and taking swift action where necessary on your behalf to protect your assets and let you offer your tenants an unrivalled 24hr service.



Speak to the team
You can either divert your calls direct to us from your phone system, or display a specific local out-of-hours phone number.
Experts in supporting social housing providers
Managing over 400,000 properties across the UK, PropCall is the UK’s only specialist Out-of-Hours Property Management Provider, providing tailored experiences to all of our customers.
What parts of the country do you cover?
We are nationwide. PropCall supports property sector customers and their managed assets across the whole of the United Kingdom.
What size companies do you represent?
We work with businesses of all sizes, from independent letting agents with less than 10 properties under management, to national block management providers with sites across the country.
Do you provide your the contractors or can we give you our own?
We prefer to use your own contractors as a first priority (you can provide as many of these as you wish) but we also have our own contractors available as a back up.
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Find Us
Suite 5B Maclaren House, Talbot Road, Manchester, M32 0FP
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