Out Of Hours Call Answering & Property Management | PROPCALL

latestbusinessoffe
Jul 17
2 min read

OUT-OF-HOURS CALL ANSWERING & PROPERTY MANAGMENT

Our team of property managers have extensive experience across multiple sectors and manage over 350,000 units nationwide.

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0161 510 5600

OUT-OF-HOURS CALL HANDLING, BY REAL PROPERTY MANAGERS

Our service consists of real people in the UK with actual property management experience. We take calls in your company name and provide expert care to your residents, all while you sleep.

WE DON'T OFF-SHORE

We have real property professionals answering the phones; no robots, no AI and certainly no answering machines.

WE KEEP THINGS SIMPLE

Simply switch off at your normal closing time and hand the reins over to your trusted out-of-hours property team.

WE SOLVE PROBLEMS

We offer 24 hour emergency contractor call-outs, using either your trusted network of suppliers or ours.

WHY OUT CUSTOMERS CHOOSE PROPCALL

Whether you’re an independent estate agent or a nationwide property management business, PropCall will handle all after hours calls on your behalf.

Forward your calls to us as soon as you leave the office, including on weekends and national holidays.

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WE ARE POWERD BY CUTTING EDGE TECH

Our software will increase your first call resolution, improve NPS, and reduce the need for contractors to visit properties; with no app download necessary, we can guide callers safely through situations with visual support on their screen throughout the call.

WE CHAMPION STAFF PRODUCTIVITY

Having us handle your calls outside of office times allows your daytime staff to focus on their work and not become bogged down in rectifying issues from the evening/night before, increasing staff productivity and job satisfaction.

WE BOOST YOU CUTSOMER EXPERIENCE

Providing callers with a personal and friendly approach, even after business hours, leaves a lasting good impression - driving significant improvements in customer satisfaction.

WE KNOW PROPERTY LIKE NO ONE ELSE DOES

No matter the size of your portfolio, PropCall have you covered, as experts in the property industry, and our experience & achievement speak for themselves.