Out of Hours Call Answering Block Managers London | PROPCALL
- latestbusinessoffe
- Aug 9
- 2 min read
OUT OF HOURS CALL ANSWERING FOR BLOCK MANAGERS IN LONDON BY PROPCALL
PropCall, is a UK-based provider of specialist, award winning, out-of-hours call handling for residential estate & letting agents, student, social housing, local authorities and block management companies.
We currently support organisations such as Sage Homes, Belvoir, Martin & Co, Chestertons and the John Lewis Partnership, helping to manage 400,000+ properties nationwide.
0161 510 5600
We act as an extension of your team, answering tenant calls 24/7 in your name and reducing unnecessary callouts through intelligent triaging, including smart video diagnostics.
How our service helps:
Lower operational costs by reducing avoidable emergency callouts
Lower carbon emissions through smart video triage and efficient contractor coordination
We use your preferred contractors or our trusted network
You maintain full control with detailed reports, 30-day call recordings, and contractor / CRM integration
Improve tenant satisfaction and company reputation with 24/7 UK-based response in your organisation’s name (even advertise 24/7 contact)
Improve staff satisfaction by removing the stress of having to deal with out of hours calls
UK-based team of trained property managers
Calls answered in your company name with pre-agreed instructions & procedures
30-day call recordings for accountability
Out of hours and day rates available
Block Management specific rates
Speak to the team
You can either divert your calls direct to us from your phone system, or display a specific local out-of-hours phone number.
Experts in supporting Block Managers nationwide
Managing over 350,000 properties across the UK, PropCall is the UK’s only specialist Out-of-Hours Property Management Provider, providing tailored experiences to all of our customers.
What parts of the country do you cover?
We are nationwide. PropCall supports property sector customers and their managed assets across the whole of the United Kingdom.
What size companies do you represent?
We work with businesses of all sizes, from independent letting agents with less than 10 properties under management, to national block management providers with sites across the country.
Do you provide your the contractors or can we give you our own?
We prefer to use your own contractors as a first priority (you can provide as many of these as you wish) but we also have our own contractors available as a back up.
Follow Us On:
Contact Details:
Find Us
Suite 5B Maclaren House, Talbot Road, Manchester, M32 0FP
#PropertyManagement #CallHandling #OutOfHoursSupport #blockmanager #Landlords #EmergencyRepairs #blockmanagement