Block Management in London | PropCall
- latestbusinessoffe
- Jan 17
- 2 min read
Block Management in London By PropCall
PropCall, a specialist provider of out-of-hours and daytime overflow call handling for the property management sector. We support letting agents, block managers, student accommodation providers, local authorities and social housing teams across the UK.
0161 510 5600
Our UK-based team of trained property managers acts as an extension of our clients’ operations—answering resident and tenant calls 24/7, 365 days a year, in your company name. Using intelligent triage and smart video diagnostics, we help reduce avoidable callouts, control costs, and improve both tenant experience and staff wellbeing.
We currently work with leading organisations including Sage Homes, Chestertons, Belvoir, Martin & Co, and the John Lewis Partnership, supporting the management of 400,000+ properties nationwide.
Key benefits include:
Lower operational costs through efficient call handling and contractor coordination
Reduced carbon impact using video triage before dispatching contractors
Flexibility to work with your preferred contractors or our trusted network
Full transparency with detailed reporting, CRM integration, and 30-day call recordings
Improved tenant satisfaction through consistent, professional support
Reduced pressure on internal teams by removing the burden of out-of-hours calls
Speak to the team
You can either divert your calls direct to us from your phone system, or display a specific local out-of-hours phone number.
Experts in supporting Block Managers nationwide
Managing over 350,000 properties across the UK, PropCall is the UK’s only specialist Out-of-Hours Property Management Provider, providing tailored experiences to all of our customers.
What parts of the country do you cover?
We are nationwide. PropCall supports property sector customers and their managed assets across the whole of the United Kingdom.
What size companies do you represent?
We work with businesses of all sizes, from independent letting agents with less than 10 properties under management, to national block management providers with sites across the country.
Do you provide your the contractors or can we give you our own?
We prefer to use your own contractors as a first priority (you can provide as many of these as you wish) but we also have our own contractors available as a back up.
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Find Us
Suite 5B Maclaren House, Talbot Road, Manchester, M32 0FP
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